Privacy Policy

Privacy Policy

At Reform Biotech, protecting your privacy is one of our highest priorities. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you browse our website, contact us, or use our services across our service areas, including Canggu, Seminyak, Kuta/Legian, Uluwatu, Jimbaran, Sanur, Nusa Dua, Denpasar, Ubud, Amed & Tulamben, Nusa Penida, and Nusa Lembongan.

Information We Collect

When you browse our website, contact us, or request our services, we may collect personal information such as your name, email address, phone number, billing details, service location, and other information you voluntarily provide.

We may also automatically collect technical information, including your IP address, browser type, device information, and website usage data. This information helps us improve our website, services, and overall customer experience.

How We Use Your Information

The information we collect may be used to:

  • Respond to your inquiries and service requests.

  • Provide and coordinate our services in your selected location.

  • Communicate with you regarding your requested services.

  • Improve our website, services, and customer experience.

  • Send important service-related notifications.

  • Send promotional or marketing communications when you have chosen to receive them.

Service Locations

We may use the information you provide to determine and coordinate services within our listed service areas, including:

  • Canggu

  • Seminyak

  • Kuta/Legian

  • Uluwatu

  • Jimbaran

  • Sanur

  • Nusa Dua

  • Denpasar

  • Ubud

  • Amed & Tulamben

  • Nusa Penida

  • Nusa Lembongan

Providing your service location allows us to determine the appropriate arrangements for your requested service.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, alteration, disclosure, or misuse.

While we take reasonable steps to protect your information, no online system or method of data transmission can be guaranteed to be completely secure.

Sharing Your Information

Reform Biotech does not sell, rent, or exchange your personal information with third parties for marketing purposes.

We may share limited information with trusted service providers or business partners when necessary to provide services, process requests, maintain our website, or perform other essential business operations. These parties are expected to use your information only for authorized purposes.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember your preferences, improve website performance, understand visitor activity, and provide a more personalized browsing experience.

Most web browsers allow you to manage or disable cookies through your browser settings.

Third-Party Services

Some features of our website may rely on third-party services, such as payment processors, analytics providers, communication platforms, or other service providers.

These third parties may operate under their own privacy policies, and we encourage you to review their privacy practices when using their services.

Your Privacy Choices

You may request access to the personal information we hold about you, ask us to correct inaccurate information, or request deletion of your information where permitted by applicable law.

You may also unsubscribe from marketing communications at any time by following the unsubscribe instructions included in those communications.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or legal requirements.

Any updated version will be posted on this page and will become effective upon publication.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact Reform Biotech through our website.

Our team will be happy to assist you.